Terms and conditions for private transfers

These terms set out the scope of our transportation services, booking agreements, cancellation timetables, and passenger responsibilities that apply to every reservation with Plus Transfer.

Cancellations must be submitted through our booking channels at least 24 hours before the scheduled pickup. Changes to origin, destination, or vehicle type are subject to availability and may be confirmed by our dispatch team.

Late cancellations or no-shows may be charged the full fare. Scheduled pickups are held for a reasonable waiting period, and the timetable confirmed at booking governs the service.

Passengers are asked to behave respectfully toward drivers and to keep the vehicle clean and undamaged. Luggage must be declared at booking, and liability for loss or damage is limited to the terms confirmed in the booking confirmation.

Airport waiting allowances and scheduled pickup procedures are described in the confirmation. Any additional service obligations will be communicated clearly before the journey begins.